Account Supervisor

POSITION DESCRIPTION
Role: Account Supervisor
Team: Accounts

We’re looking for an Account Supervisor with strong expertise across integrated marketing to join our team and grow alongside a longstanding tier 1 client. This role involves overseeing the production of content across multiple channels, managing campaigns, and leading experiential events at key moments throughout the year.

As an Account Supervisor, you are a senior member of the Accounts team at Salt. You’ll oversee a moderately sized portfolio—either multiple small to mid-sized clients or several brands under a larger client umbrella. You’re a proven leader, a great people manager, and a strategic thinker with excellent client service instincts.

At Salt, our clients see you as their rock—dependable, thoughtful, and a true partner who strives to exceed expectations. You thrive in a fast-paced, evolving industry and bring a well-rounded, Swiss Army knife skill set to the table. Most importantly, you’re passionate about our work and bring empathy, professionalism, and clarity to every interaction.

• Act as the primary client lead for day-to-day management and project execution

• Build trusted partnerships with clients, internal teams, suppliers, and agency collaborators

• Deliver end-to-end project leadership and ensure a high level of client satisfaction

• Identify ongoing opportunities to enhance outcomes and optimize performance

• Deeply understand the client’s business strategy, objectives, and brands

• Liaise between internal teams and client for seamless program development and execution

• Keep managers informed with timely updates on client and program matters

• Schedule and lead internal meetings throughout program development and execution

• Track resource hours and manage team assignments to ensure efficiency and effectiveness

• Collaborate cross-functionally to ensure all departments have what they need to deliver exceptional work

• Support a variety of integrated campaign types including digital, social, experiential, and content-based programs

• Act as a knowledgeable guide across multiple marketing channels—not just social—ensuring strategies and creative align with platform nuances and brand objectives

• Work with creative and production teams to ensure concepts are on brief, on brand, and high impact

• Manage budgets and ensure profitability of programs and portfolio

• Track and reconcile costs with a high level of accuracy

• Oversee billing, invoicing, and payment tracking for your accounts

• Present and defend budget recommendations, offering multiple options when needed

• Ensure all program timelines and deliverables are met

• Oversee setup, execution, and wrap-up phases, including post-program reporting and learnings

• Regularly report on program KPIs to clients

• Pursue organic growth opportunities and identify potential areas of expansion

• Support new business efforts including pitch participation and proposal development

• Help improve internal processes and contribute to operational efficiency

• 7–8+ years in marketing, with 5+ years in Account Management or related roles

• Strong experience leading integrated marketing campaigns across multiple channels

• Deep understanding of experiential and event marketing

• Excellent leadership and team management skills

• Skilled in project management with a sharp eye for detail

• Strategic, solutions-oriented thinker with exceptional interpersonal communication

• Comfortable leading internal and external presentations with clarity and confidence

• Proficient in O365 and familiar with key social and digital platforms

• Financial fluency including budget management and P&L tracking

• Demonstrated success growing business opportunities organically